Ordering

You can place your order through the website or over the telephone. 

ORDERING OVER THE TELEPHONE

Please call us at +1 (203) 890-9666 (U.S.A) or +44 20 3286 4957 (U.K. and rest of world) to place your order. We will require your payment card details and billing/shipping address. We accept all major debit and credit cards, checks, as well as paypal. 

ORDERING ONLINE

1. Select your items and proceed to cart.
2. Calculate shipping by selecting your region. Selecting the incorrect region may result in a delay. 
3. Choose your payment method. Checkout is secured by a valid and active SSL certificate
4. Ensure you proceed to the ‘Order complete’ page. A confirmation email will be sent to the email address provided. If you don’t receive this within two hours, and have checked your junk folder, it may be that your order was not processed correctly. Always feel welcome to contact our customer service teams by emailing office@charlesmallory.com or calling one of our customer service teams.
5. Your order will be processed as soon as possible. You will be notified upon dispatch of your order.

Please contact us if you are experiencing any technical difficulties placing your order. We will happily guide you through the payment process if you require assistance.