You can place your order through the website or over the telephone.
ORDERING OVER THE TELEPHONE
Please call us at +1 (203) 890-9666 (U.S.A) or +44 20 3286 4957 (U.K. and rest of world) to place your order. We will require your payment card details and billing/shipping address. We accept all major debit and credit cards, checks, as well as paypal.
1. Once you have added everything you need to your shopping basket, click on the basket button on the top right of the page.
2. Choose your shipping method from the drop down menu. Be sure to select the correct territory.
3. Choose your payment method. If you have a Paypal account, press the blue ‘Paypal’ button to pay using Paypal. You will be prompted to enter your Paypal password. Alternatively you can press the ‘Checkout’ button to pay using a credit or debit card. You will then be required to enter your card details. Please note that throughout the transaction, the currency will show in either Great British Pounds or United States Dollars, whichever was selected from the drop down menu. If you are purchasing from outside the U.S. or U.K. the amount will be converted to your local currency at time of payment using the current exchange rate.
4. Ensure you proceed to the ‘Order complete’ page. A confirmation email will be sent to the email address provided. If you don’t receive this within two hours, it likely your order hasn’t processed correctly. In the first instance, check your junk folder on your email account. For further assistance, contact customer service by emailing firstname.lastname@example.org or calling one of our customer service teams.
5. Your order will be processed as soon as possible. You will be notified upon dispatch of your order.
Please contact us if you are experiencing any technical difficulties placing your order. We will happily guide you through the payment process if you require assistance.